Ten Steps to Maturity in Knowledge Management. Lessons in - download pdf or read online

By J.K. Suresh and Kavi Mahesh (Auth.)

ISBN-10: 1843341301

ISBN-13: 9781843341307

Provides a accomplished set of classes for the KM practitioner, masking all levels of making plans, layout, implementation and review of data administration. A crucial subject matter of the ebook is that for the good fortune of KM in a company, it really is severe to make sure that investments and alterations are made with sensibility and economic climate in each one part of the KM answer. The booklet explains the reasoning in the back of all of the classes, illustrates it with eventualities extracted from real-world KM implementations, and offers guidance for practitioners to enforce the lesson of their personal organization.

  • Presents a distinct set of counterintuitive classes with a typical topic that spans all stages of the layout and implementation of a KM answer, by which the practitioner can receive a constant technique for imposing KM
  • Each lesson is observed via enough causes and illustrations, utilizing self-contained examples
  • Presents distinct useful directions to allow the practitioners to use the lesson successfully of their personal KM implementations

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Additional info for Ten Steps to Maturity in Knowledge Management. Lessons in Economy

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19 Ten Steps to Maturity in Knowledge Management KM as a field KM as a field of study in the social technology space is driven both by the practical needs of knowledge era organizations and the growing interactions between pairs of related broad areas including cognitive sciences, information sciences, economics and management sciences. 2 shows the position of KM among 24 related fields from the above four areas, several of which are at the intersection of two or more areas as shown. KM is of interest to a variety of researchers and practitioners from these backgrounds for several reasons: It has the potential to be well grounded in fundamental studies in well-developed areas such as epistemology, psychology, classification theory, etc.

Store knowledge Content and metadata that are generated following the representation scheme are stored in various repositories. Content typically includes documents and web pages but may also be threaded discussions, e-mail messages and other informal or unstructured pieces, text or multimedia. In some implementations, some of the data or content is also captured automatically by systems from business processes. Storing may involve classifying according to a taxonomy, ontology or other classification scheme and indexing to enable effective search, retrieval, navigation and browsing of what is stored.

Usage of KM systems must also be measured and its variation over time and across communities analysed to obtain a picture of how KM is functioning in the organization. Apart from these internal measures, external impacts of KM such as benefits in terms of productivity, product and service quality, employee retention, customer satisfaction, intellectual capital or brand value of the organization also need to be measured and correlated with internal KM measures to 28 Knowledge management in practice demonstrate returns on KM investments (ROI).

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Ten Steps to Maturity in Knowledge Management. Lessons in Economy by J.K. Suresh and Kavi Mahesh (Auth.)

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